COVID 19 UPDATE – 07/04/2021

Our offices are now open - by appointment ONLY. Please click the button below for our full office notice.

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COVID19 UPDATE – 07/04/2021

From 07th April 2021 10.30am all staff will be back in the office and we will be operating from our main office number of 01902 326000.

Please can we ask that anyone who has any direct mobile numbers for any member of staff that you refrain from using this now. All staff are not able to answer them during office hours and are not expected to answer them after office hours, they will no longer have remote access to the systems and will not be able to answer your query,

We will be offering appointments only for attendance at our offices and ask for you to contact us on 01902 326000 for designated days/times. Unfortunately due to our strict guidelines we cannot see you without an appointment.

Please note that your calls and emails are important to us, due to challenges caused by the Covid19 pandemic and the current Stamp Duty holiday, we are extremely busy at this time. We will do our best to progress your matter as quickly as possible and we will respond to any emails/calls as soon as we can, but we kindly ask you to allow us 2 working days to respond.

We know these are challenging times and we will do all that we can to facilitate the progress of your matters. Rest assured, you have our best attention at all times.

Please use the following link to check government guidelines https://www.gov.uk/guidance/government-advice-on-home-moving-during-the-coronavirus-covid-19-outbreak

We thank you all for your understanding and patience during this difficult time.

Sharon Lelkes

Director, Connolley & Company

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PROPERTY LAWYERS
Tel: 01902 326000Fax: 01902 326838
Ivy House | 7 Maypole Street | Wombourne | WV5 9JB

Complaints

Our aim is to ensure that your legal work is performed in an efficient friendly and cost effective manner.  In the unlikely event of there being any aspect of our service with which you are unhappy, please do not hesitate to contact the fee earner with conduct of your matter.  

If this cannot be resolved, please contact Sharon Lelkes to discuss your concerns.  

If matters then cannot be resolved within 28 days, you may contact our Conveyancing Manager Samantha Turner who will conduct a separate review of your complaint.  

If the matter then cannot be resolved, you should contact The Legal Ombudsman to ask them to consider the complaint further if you have not received a satisfactory response within 8 weeks of receiving the complaint – telephone number 0300 555 0333/e-mail enquiries@legalombudsman.org.uk or  by post P O Box 6806 Wolverhampton WV1 9WJ.

If you make a valid claim against us for a loss arising out of work for which we are legally responsible, and we are unable to meet our liability in full, you may be entitled to claim from the Compensation Fund administered by the Council for Licensed Conveyancers (from whom details can be obtained).  

Please note that all complaints to the Legal Ombudsman must be made no later than 6 years from the date of the act/omission.

Opening hours

Opening hours

Monday to Thursday
9am to 1pm
Closed 1 hour for lunch
2pm to 5pm

Friday
9am to 1pm
Closed 1 hour for lunch
2pm to 4.30pm

Closed Saturdays, Sundays & Bank Holidays

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Freehold: Most houses in the UK are freehold, this means you own the property and the land the property it sits on.
Leasehold: Flats and apartments are typically leasehold, meaning you own the flat or apartment but the land is owned by another party, the freeholder.

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Freehold: Most houses in the UK are freehold, this means you own the property and the land the property it sits on.
Leasehold: Flats and apartments are typically leasehold, meaning you own the flat or apartment but the land is owned by another party, the freeholder.

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Freehold: Most houses in the UK are freehold, this means you own the property and the land the property it sits on.
Leasehold: Flats and apartments are typically leasehold, meaning you own the flat or apartment but the land is owned by another party, the freeholder.

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Sale Only Quote

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Freehold: Most houses in the UK are freehold, this means you own the property and the land the property it sits on.
Leasehold: Flats and apartments are typically leasehold, meaning you own the flat or apartment but the land is owned by another party, the freeholder.

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Ivy House | 7 Maypole Street | Wombourne | WV5 9JB